FAQ
Overview
What is the challenge?
Demand for office furniture is growing rapidly, by 2024, the size of the industry will be about USD 100 billion dollars. Manufacturing office furniture requires a lots of materials and energy and 80-90% of these valuable resources are lost after a short use period. How can the office furniture industry address rising demand in an increasingly resource constrained world?
What is the solution?
Furnar offers office furniture products with modularity, disassembly, and life extension as core design principles. In this way repair, upgrades, and modifications are easily achieved so that every single product has been used until the end of the life cycle.
What makes it circular?
Furnar offers their customers furniture-as-a-service (FAAS) where customers pay a monthly fee and return the furniture when they no longer need it.
What are the benefits?
A reduction in material usage and carbon emissions; closer relationships with customers, more secure materials supply chain; lower office set up costs; more flexibility in a fast-changing business environment; reducing the carbon footprint.
Business
What is Furnar’s vision?
We aim to be honest, good for businesses and better for the planet. Our offer should demonstrate long-term value for businesses all over the world.
What is the offer?
We provide beautiful, functional furnishing solutions for workspaces through an affordable subscription. Furnar is not only a service, it's a partnership. As a subscriber, we got your back, listen to your needs and aim to assist or alternatively recommend partners who can.
Who is Furnar for?
We are for everyone looking for a flexible and affordable furnishing solution. However, most of our clients have between 10 to 100 employees.
What are your principles?
Simple Price: Furnar is surprisingly affordable. It is based on a subscription model that no one else can beat. Convenience: FURNAR will curate and install all the furniture needed to create a great workspace. Circular: Furnar is committed to limiting our collective carbon footprint. Flexible: Furnar enables businesses to adapt when they need to. Long-Term Relationship: Furnar is a long-term business partner for its subscribers. Honest: Furnar is transparent when it comes to prices and products.
What additional service does Furnar offer?
Whenever you’re in doubt or trouble, we’re always here to help with a wide range of services. Curious if there’s an even better furnishing solution out there? Our team of interior professionals are always happy to inspire and help. And If your chair, or any other item, breaks, we have your back. We repair or replace damaged items in a short lead time. Also we are giving our customers a report how much their operations have reduced their company CO2 footprint and we advise clients on ergonomic solutions.
Where do you operate?
We are currently fully operational in Estonia. Feel free to contact us for more information, and hopefully, you will see our Furnar workspaces in your country soon.
Subscription
What does the subscription include?
We provide you with all items that aren’t fixed to the floor, wall or ceiling. To give an example, this includes tables, chairs, sofas, and free-standing shelves, but not wall frames or lighting.
What is not included in the subscription?
The subscription does not include fixed installations (e.g. kitchen or fixed lighting), IT and Tech infrastructure, merchandising and art. But we are happy to recommend selected partners that can help you.
What is the minimum subscription period?
Minimum subscription period is one year.
When can I end the subscription?
The subscription can be canceled at any time after one year, but please note that a minimum of three months' notice is required.
Can I purchase the furniture instead of borrowing it?
Furnar is a circular subscription model – not a leasing model. After usage, we take pride in extending the lifetime of each product by refurbishing them to a state as good as new. Because of this, it is not possible to buy our products.
What if my company moves to a new location?
When moving to a new space, the design team will adapt your design solution to fit your new space and requirements. The Furnar team will plan the move together with you. Moving to a new space will trigger a new start-up fee based on the full square meters of your new space.
Does Furnar install all items on delivery?
Everything will be more or less installed on the first day of your subscription. Three months later, we will do a check-in together with you to understand if any adaptations are needed.
How frequent can a workspace be changed?
We offer unlimited flexibility, meaning you can change as often as you like. We will use the quarterly check-ins to discuss any needs for change in your office and consolidate change requests in your area as much as possible to minimize the climate impact. Of course, you are welcome to connect at any time to discuss the need for changes in your office and we'll do our best to accommodate your needs. We offer free office redesign services to meet your new requirements, but the costs of delivery will be charged.
Flexibility
What can I change?
You are free to change any functional area that is included in your workspace. That means changing furniture functions e.g. a lounge becomes a place for desks or a room with desks becomes a meeting room.
How often can I change?
We offer unlimited flexibility, meaning you can change as often as you like.
What does a change cost?
Workspace redesign in 3D, all furniture you need, planning, and pick-up of furniture you no longer need are included in the service. You only pay for delivery and installation.
What if my company moves to a new location?
When moving to a new space, the design team will adapt your design solution to fit your new space and requirements. The Furnar team will plan the move together with you. Moving to a new space will trigger a new start-up fee based on the full square meters of your new space.
Furniture
What is ‘as good as new’ furniture?
“As good as new “ furniture are circulated items from carefully selected partners that look and feel new, but are in fact certified refurbished items that have potentially been used by other customers before. Some items may be brand new, but this will be very limited due to our circular business approach.
Is the furniture responsibly produced?
We only work with sustainable products, produced under fair conditions. For example, we use products with recycled and recyclable materials as far as possible and products with a minimum expected life span of 15 years, but many will last for decades.
Is the lifecycle of each item tracked?
Each furniture item has a unique QR code that can be tracked. This documents the history and usage of the product.
Can I choose specific pieces of furniture?
You are free to choose any of our three style groups – Light, Dark, or Natural. Each style group contains a number of furniture sets covering all basic functions of an office. We welcome discussion on specific furniture sets. However, you can not "cherry-pick" specific pieces of furniture throughout your design.
How much more expensive is subscription compared to buying or renting?
Subscription from Furnar is cheaper than buying: Furnar takes residual values and the second life cycle into account, which means lower monthly costs for you. In addition, when buying, the operating costs are often overlooked, e.g. product search, purchasing, coordination of delivery and transportation, repairs over the period of use and offboarding. These are not incurred by you when renting - you benefit from lower costs with an all-round carefree package.
Why should I subscribe to my furniture?
There are many reasons to subscribe from Furnar:
Economic: You have no CAPEX, save cash flow, pay attractive rates as we take residual values and the second life cycle into account, and have lower operating costs;
Simple: you have a partner and get all services from a single source, including logistics, storage, repair and remarketing.
Flexible: You can adjust the contracts as required.
Sustainable: you use our closed-loop model with multiple life cycles and 100% CO₂ compensation (climate-neutral equipment).
Carbon footprint: We are measuring product life cycles based on products QR code until material recycling and we are giving to our customers a report how much their operations have reduced their company CO2 footprint.
How much does it cost to subscribe from Furnar?
Our subscription service is very simple: First you select your products for your suitable setup and the monthly fee depends on the selected amount of furniture. Furnar then takes care of all the logistics of your equipment, including delivery and set-up at your address. During the subscription period, you benefit from our unique Furnar service. When your subscription period comes to an end, Furnar will contact you to coordinate collection.
Who is the Furnar service aimed at?
Furnar is aimed at companies of all sizes with 1 or more employees who are looking for a modern solution for their office furniture. However, most of our clients have between 10 to 100 employees. Whether you are a start-up, a medium-sized company or a large corporation - at Furnar you will find the right solution for your company.